Privacy Policy

At Kubi Pets, LLC, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our Site or purchase our products.

Information We Collect

We may collect personal information that you provide directly to us, such as your name, email address, billing and shipping address, and payment details when you place an order or sign up for an account.

We may also collect information automatically, including your IP address, browser type, operating system, device identifiers, pages visited, and approximate location data inferred from your IP address or device settings.

How We Use Information

We use the information we collect to:

• Process and fulfill your orders;
• Provide customer support and respond to inquiries;
• Send you promotional materials, newsletters, and updates (you may opt out at any time);
• Improve our products, services, and Site functionality; and
• Conduct analytics and internal research to better understand our customers.

Sharing of Information

We may share your information with third-party service providers, including payment processors, shipping carriers, email service providers, and other vendors necessary to provide our services.

We may also share information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights or the safety of others.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience, analyze traffic, and improve our Site. You may disable cookies in your browser settings, but some features may not function properly.

Your Choices

You may update or delete your account information at any time by contacting us. You may also opt out of marketing emails by following the unsubscribe instructions included in each email. You may disable location data sharing through your device settings.

Data Retention

We retain personal information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

Security

We implement reasonable safeguards to protect personal information. However, no system of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

Dispute Resolution

Any dispute arising under this Privacy Policy is subject to the arbitration agreement and class action waiver contained in our Terms and Conditions.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after updates constitutes acceptance of the revised policy.

Contact Us

For questions regarding this Privacy Policy, please contact us at woof@kubipets.com